Angela Marinucci, Australia

I would like to compliment Hanoi Cycle Tours on their superior customer service. It seems to me that many cycling travel companies think their work ends at drawing up itineraries and arranging hotels. However, I found that your company really values the customer experience and this was shown by the phone calls we received in each city, checking whether we had found the experience to our expectation. I think this alone is ingenious, as any problems can be addressed immediately and not potentially left to mar the whole trip. In all, a wonderful experience in a superb country.

Northern Vietnam Cycling Tours